Reference

Terms That Cover Your Account on km4

These terms govern how your km4 account works — from registration through deposits, withdrawals, and game access. Access to our services depends on your local law and the region you are connecting from, so read these conditions before you open an account.

Applies to all account holdersbKash, Nagad, Rocket coveredJurisdiction-dependent accessUpdated terms take effect on notice
km4 Terms That Cover Your Account on km4
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms exist to protect both your account and the integrity of the platform. Here is how we handle the key areas that matter most.

Account Security

We use encrypted sessions and require OTP confirmation for logins from new devices. Your bKash or Nagad wallet name must match your registered account name for withdrawals to clear.

Data Retention

We retain account records for the period required under applicable law. You may request a summary of the data we hold by contacting support through the Account Centre.

Cookies and Tracking

Our platform uses cookies to maintain your session and remember lobby preferences. You can manage cookie settings via your browser, though disabling them may affect how the lobby loads.

Requesting Changes

To update registered details — wallet number, contact email — submit a request through Account Centre with supporting verification. Changes to wallet details trigger a security review before the next withdrawal.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly, contact us directly. We handle terms-related queries separately from general account support so the right team sees your message. Response times vary by channel and volume.

Team online

Live Chat

Open the chat widget from any page while logged in. Terms and account queries are routed to a dedicated queue.

Email Support

Send your query to our support address with your account ID in the subject line. Include details of the specific clause or transaction in question.

Account Centre

Log in and navigate to Account Centre to submit a formal terms dispute or request a review of an account action.

Common Questions About These Terms

These are the questions we get most often about how these terms apply to real account situations.

No. These terms permit one account per person. If we detect duplicate accounts linked to the same identity or payment wallet, both accounts may be suspended pending review.

Depending on the nature of the breach, we may suspend access, place a withdrawal hold, or close the account. You will receive a notification with the reason and a path to contact us if you believe the action was made in error.

We update these terms when our operations or legal obligations require it. We notify you by email or an in-account message. Continued use of the platform after the effective date counts as acceptance.

No. Deposits must come from a wallet registered in your own name. Third-party wallet funding breaches our account terms and will trigger a review that may delay or block withdrawals.

Log in, go to Account Centre, and submit a data request. We will confirm what records we hold and provide them in a readable format within the timeframe required under applicable law.

Yes. Whether you can legally access km4 depends on the laws of your location. These terms do not override local law — if online casino access is restricted where you are, that restriction applies regardless of these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.